Contractual rules governing subscriptions to the services of the Ovalo platform.
Definition and scope of these Terms
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between OuzTechnology S.A.R.L and any professional Client subscribing to the services offered via the Ovalo Platform, accessible on my.ovalo.app.
They complement the General Terms of Use (GTU) and prevail in case of contradiction.
Description of the services provided
OuzTechnology provides access to the Ovalo software solution, allowing the Client to manage their business (invoicing, sales, purchases, inventory, cash flow, etc.) according to the subscribed plan.
Types and terms of subscription
Subscriptions are offered on a monthly or yearly basis.
The features available depend on the chosen plan.
Any new subscription is activated upon payment confirmation.
Pricing policy and changes
The applicable rates are those in effect on the date of subscription and displayed on ovalo.app.
Prices are inclusive of all taxes (VAT included).
OuzTechnology reserves the right to modify its prices. Any change will be notified to the Client at least 30 days before taking effect.
Payment methods and conditions
Payment is due at the time of order, by credit card, bank transfer, or any other method offered on the Platform.
Subscriptions are billed in advance (monthly or annually).
In case of non-payment or rejection, access to the Service may be suspended until regularization.
Automatic renewal of subscriptions
Subscriptions are automatically renewed at the end of the term, unless terminated by the Client through their subscriber account.
Termination must be made before the expiration date to avoid renewal.
Cancellation and refund policy
Once activated, the subscription cannot be canceled or refunded.
In case of cancellation before activation, administrative fees may be withheld.
The Client remains liable for any period already started.
Conditions for exercising the right of withdrawal
The right of withdrawal does not apply to digital services provided immediately after activation.
Exception: if the account has not been activated, the Client may exercise the right of withdrawal within 14 days from the subscription date.
Limitation of OuzTechnology's liability
OuzTechnology undertakes to use all reasonable means to ensure the availability of the Services.
It shall not be held liable for data loss, service interruptions, financial or commercial damages resulting from the use of the Platform.
Force majeure events
Neither Party shall be held liable in the event of force majeure (an unforeseeable and irresistible event making the performance of the contract impossible).
Intellectual property rights
The Client benefits from a non-exclusive and non-transferable right of use of the Platform.
Any reproduction, distribution, or modification without authorization is prohibited.
Personal data protection
The data collected is processed in accordance with Moroccan law n°09-08 relating to the protection of personal data.
The Privacy Policy is available on ovalo.app.
Service termination conditions
In the event of a serious breach by the Client of the GTU/GTCS (unpaid invoices, fraudulent use, violation of the law), OuzTechnology may suspend or terminate access to the Services, without refund.
Applicable law and jurisdiction
These GTCS are governed by Moroccan law.
Any dispute will be submitted to the exclusive jurisdiction of the Commercial Court of Marrakech.
